You probably landed here because I emailed you.

Fair enough. Here's who's behind it.

I'm Chris Small. I run Smartech Marketing Systems out of British Columbia. If an email from me landed in your inbox, it's because I found your business on Google Maps and picked it out myself.

I build two things for service businesses. A receptionist that answers your phone when nobody can get to it, and the work that gets you found when people ask AI tools for someone in your trade. Twenty years in direct marketing, now pointed at both.

bea10 is just the address I run outreach from. Keeps the main inbox clean. The company, the work, and the people I've done it for all live at Smartech.

Chris Small

Founder · Smartech Marketing Systems

The receptionist

Meet Olivia.

Olivia answers our phone. She isn't a person. She takes the ring, works out what the caller needs, and books it straight into the calendar. Any hour, including the ones when nobody's at a desk. She isn't built to replace whoever answers your phone now — she's built for the rings they can't reach: lunch, after five, both lines going at once, the Saturday morning nobody's in.

She's the receptionist for my own business, not a demo I built for this page.

That felt like the honest way to sell one.

Ask her what your customers would ask. Try to catch her out. She's expecting it.

If you want one of your own, I build hers around your business — your services, your hours, your calendar, the way you'd want your phone answered. It takes me under an hour.

I'd rather show you than tell you.

The tool behind it

Meet Scout.

Not by hand, and not by guesswork. Scout is a tool I built to run a business through the AI engines people actually use — ChatGPT, Gemini, Perplexity, Google's AI answers — and measure what they say about you, how often, and against whom. Then it digs into your own site for the signals quietly deciding whether the AI trusts you or skips you. It's a measurement, not a hunch.

01Your AI visibility scoreWhere you turn up when someone asks AI for your trade in your city, and how often it's a competitor's name instead of yours.

02The known-but-skipped gapWhether the AI knows you when asked by name, but leaves you out of the "best in town" answers that actually win the job.

03Who's beating you, and whyThe businesses the AI does recommend, and the specific things they're doing that you aren't.

04The signals on your own siteThe schema, structure, and technical markers the engines read to decide if you're a real, trustworthy answer.

I pointed Scout at my own business before I ever pointed it at yours. The result was humbling — which is exactly why I trust what it finds.

Smartech's own AI visibility audit cover - the cobbler's shoes

— We audited ourselves first

Smartech's own audit result: 2 out of 100 AI visibility score

— Our own starting score: 2/100. No adjustments, no excuses.

The full picture — the work, the clients, all of it — lives at Smartech.

→ smartechsystems.com

Or, if you want to know why I reached out about your business specifically, reply to the email or reach me at [email protected].